Two users, two very different questions.
Research meant studying both sides of the same dataset: how analysts already worked in Esri, and what city officials needed to see before they could act. Switch between them to see what each one asked of the product.
Confidence on every asset
Extraction results they could check, correct, merge or reject against the source imagery.
Structure that matches the city's data
Feature types, custom attributes and storage set up the way their dataset already works.
Delivery into Esri
Layers pushed straight into the tools they already use, with no extra steps.
Answers in their own terms
Cuts by district, by asset type and by condition, instead of raw features.
A sample they can trust
A way to review results and flag what does not match the street they know.
A map they can act on
Output ready for budget, maintenance and planning, without opening a GIS tool.
The hard part was never extraction. It was making the output legible to someone who will never open a GIS tool, while keeping it exact enough for someone who lives in one.